Help
How Mainmark works.
What each part of your dashboard does, and how to get the most from it.
Your website
- Making your website. How to sign up, describe your business, see your website as a preview, and take it live on your own domain.
- Editing your website. How to change words, sections, pages, photos and colours, then save, publish, and go back to an earlier version.
Customers
- Enquiries. How an enquiry from your website reaches you, and how to keep track of it until the job is won or lost.
- Bookings. How to set up services, staff and hours, and what happens when a customer books on your website.
- Taking payments. How to take booking deposits, invoice payments and shop orders by card through your own Stripe account, and how refunds work.
Analytics
- Analytics. What each number on the Analytics page means, where visitors come from, and how long records are kept.
- Page speed. What each speed measure means, where the numbers come from, and what Good, Needs work and Poor mean.
- Tagged links and campaigns. How to see which ad, post, flyer or profile brought each visit, enquiry and booking.
Your business
- Domains and email. How to buy a domain, connect one you already own, prove it is yours, and forward mail sent to it.
- People and access. How to invite your team, what Admins and Users can do, and how to change or remove someone's access.